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Access online learning video on this topic

To identify the clients who are considered as debtors you can:

  • Run an aged debtors report

  • View a list of debtors with Aged Debt.

To run an aged debtors report
  1. Select Debtors Reports > Aged Debtors from the AO-GS-Button-Debtors.png menu. The Reports window opens, listing the available aged debt reports.
  2. Select the report you are interested in and click Run.
To view a list of aged debts
  1. Click AO-GS-Button-PracticeKPI.png. The Practice Manager page opens.
  2. Select Partner/Manager from the drop-down at Select the Practice Manager view. By default the Aged Debt graph is set to display entries for Client Partner for your employee name.
    If you are a manager:
    1. Right-click the Aged Debt graph. A pop up menu opens.
    2. Select Client Manager.
    3. Select Save homepage on the Tasks bar to save this setting.
    If you want to view all clients:
    1. Right-click the Aged Debt graph. A pop up menu opens.
    2. Select Practice.
    3. Select Save homepage on the Tasks bar to save this setting.
  3. Double-click the Aged Debt graph. The Aged Debt page opens listing clients with aged debt. The clients listed will depend on whether you clicked:
    • The white area surrounding the Aged Debt graph to list all clients with aged debt, or
    • An age band column in the graph to list clients that have aged debt in that age band.

      If you want to open the debtors ledger for a listed client:
      1. Click the hyperlink Client name. The Client page opens.
      2. Click Debtors ledger in the Tasks bar.

 
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