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  • Data file repairs




If you need a serial number removed, a password reset, or a corrupt data file repaired, the MYOB Data File Repair Team is here to help.

Before sending us your file, you need to call us to request the service (Australia 1300 555 123 or New Zealand 0508 328 283). We'll then send you an email with details on what happens next.

For more information on our data file repair services, including pricing, visit our website (Australia | New Zealand).

To upload your file

  1. Create a backup of your company file.
  2. Access the datafile dropzone using the link in the email we sent you.
  3. Click Add Files.
  4. Find the file to upload and drag it into the browser window.

If you need more help or experience any issues uploading your file, reply to the email we sent you or contact us (Australia 1300 555 123 or New Zealand 0508 328 283).