Using SMS 2FA and don't have your phone? When you sign in to your account, and you're prompted to verify your identity, click I don't have access to my phone and follow the prompts to enter your recovery code (this code was provided when you set up SMS 2FA). If you don't have a recovery code, visit the contact us page and ask MOCA, our virtual assistant, for help. If MOCA can't help, you'll be guided to our other support options, including live chat. |