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ANSWER ID:36128

BankLink Notes Online

A blank screen may appear when logging in to BankLink Notes Online on a Windows PC.

MYOB BankLink is currently investingating this issue.

This issue is believed to be related to Microsoft Silverlight which is a required application for BankLink Notes Online.

Solution

  1. Exit BankLink Notes Online.  
  2. Open Microsoft Silverlight (Start > All Programs > Microsoft Silverlight > Microsoft Silverlight).
  3. Click the Application Storage tab. 
  4. Highlight the BankLink Online website. 
  5. Click Delete.  
  6. Click Ok.  
  7. Log back in to BankLink Online.
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Logging in to BankLink Notes Online for the first time

Increasing the application storage for BankLink Notes Online

Error: "Code 102 This user already exists in BankLink Online" when linking a user