ANSWER ID:36058

BankLink Practice

This error can occur when importing a BankLink Notes (Desktop) file back into BankLink Practice

. The error can occur because at the time the Notes file was exported

, the database was not aware of

the export.

Solution

To resolve this issue try to export the exact same period from Banklink Practice to a Notes (Desktop) file:. This reproduces the ‘export’ action in the database so that it will accept the import for the same period.

1. In the Client File, click Other Functions.
2. Click Export BankLink Notes File File.
3. Select To File.
4. Save the .trf file at a to a different location than the file you are trying to import.
5. Please delete Delete the freshly exported file straight after the export to reduce confusion. The steps above is to reproduce the ‘export’ action in the database so that it will accept the import for the same period.Try import the BankLink immediately. This avoids confusing it with the file you are trying to import.

You should now be able to import the client's BankLink Notes (Desktop) file

.