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BankLink Books, BankLink Practice

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Using Windows 8 or 10?

Historically this error only occurred on Windows XP, but our experts are investigating instances of this error on newer Windows versions. We'll update this article with more info as it becomes available.

Make sure you're using the latest version of BankLink Books or BankLink Practice - see these help topics for details:

Upgrading BankLink Practice

Upgrading BankLink Books

The error "Error 276 : Unable to connect to BankLink Online" is caused by invalid root certificates on Windows XP workstations using BankLink Books.

Microsoft support for Windows XP stopped in April 2014. As such, there is no update available to resolve this error. The only solution is to update to a newer Windows version, such as Windows 8 or 10.

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Windows XP is not safe

It has been identified that Windows XP is easily compromised by hackers, viruses and other malicious software. To protect the security of your systems and business information, Windows XP should not be used.

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Error: "Cannot check for updates, please try again later" when updating BankLink Books

Error: "Cannot open file - Version mismatch - Expected 3 found 5"

Blank screen when opening BankLink Notes Online