How do I cancel my MYOB Essentials subscription?If you need to cancel your subscription, there's a few things we need to turn off at our end. Give or support team a call and we'll be happy to help. In Australia call 1300 555 111, or from New Zealand call 0800 606 962. Calling from overseas? Call +61 1300 555 111 There are a couple of ways to do this. You can: Start the process online If you're the business owner or person who set up the subscription, you can start the cancellation process online. - Sign in to my.myob (Australia | New Zealand) using your MYOB account details.
Go to the My Products menu and choose My Products. A list of all your MYOB products appears. Expand the product you want to cancel, then click the Request Cancellation button. Read the displayed info and follow the prompts.
Or, contact us Before you go...Before you cancel your subscription, save whatever MYOB Essentials data you need to retain by producing reports. The reports you'll need to run depend on the data you want to retain. If you're not sure what you should keep, check with an accounting advisor or ask the experts on the community forum. At a minimum you'll likely want the General ledger detail report as well as your Balance Sheet. You'll find all reports on the Reports menu. You should also: |