Get paid faster by giving your customers more convenient ways to pay you. If you only offer cheque or direct deposit as your payment options, you risk customers putting off paying their invoices until they find time to do it, or they may even forget. MYOB PayDirect Online gives your customers easier and faster ways to pay you. They can pay you online using their VISA and MasterCard, and there are more payment options coming soon, like BPay. UI Text Box |
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| MYOB PayDirect Online is only available if you're using online invoicing - Essential's built-in emailing feature to email invoices to your customers and track your invoice's activity. |
Here’s how it works:Sign up for MYOB PayDirect Online (see below for how to get started)Create your invoice and choose the payment methods you want to offer for the invoice (currently there’s only one option, but more are coming soon).Australia only Online invoice payments is a secure payment service that gives your customers an easier and faster way to pay you. Now they can pay online using their VISA, MasterCard, AMEX, BPAY, Apple Pay or Google PayTM. Let customers pay how they want to pay. Check out the video to see what online invoice payments can do for your business. HTML |
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Fees and charges There are no setup or cancellation fees with online invoice payments, but there is a transaction fee that will apply to all payments made online. Transaction fee: $0.25 per transaction + 1.8% of the total invoice. You'll only be charged after your customer makes the payment. If you'd like more information on how fees and charges work with online payments, see Fees and charges. Apply nowIt's easy to get set up with online invoice payments, just make sure you have the following information ready: Checklist |
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Title | Make sure you have your: |
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| - Australian Business Number (ABN)
- Business trading and sales details
- Owner/ Director proof of identity
- Bank details to settle your funds and to pay associated fees and charges
| You can start your online invoice payments application by visiting this website, or from within MYOB Essentials by following the steps in 'Get set up' below. We'll ask you a few simple questions so that we can verify your business and account details to make sure that your information is kept safe and secure. We'll email you once your application has been approved. UI Expand |
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| Get set upIt's easy to set up online invoice payments — you can do this when you're creating an invoice. UI Text Box |
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| You can also set up online invoice payments from your business name > Invoice and quote settings > Payment options > Set up online payments options. |
- Click the Get set up link:
Image Added - Follow the prompts to complete the application. You'll need to:
- Verify your business - enter details like your ABN, trading address etc. This is to help confirm and protect the information provided.
Verify your identity - enter details from your driver's licence or passport. Your identity is verified instantly online. Link your bank account - you have the option to nominate one account to receive your customers' online invoice payments and pay for fees and charges, or you can pay your fees and charges from a separate account. Click Edit account details to make any changes to the account details. UI Text Box |
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| To save an application and complete it later, click Save and exit. To resume your application, repeat from step 1 above and click Resume application on the Online invoice payments page. |
- When you've completed the application, click Submit application.
Once the application is submitted, we'll begin the verification process. If more information is required, we'll get in touch with you within two business days. UI Text Box |
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| Application status Once your application is successful, you'll receive an email from us letting you know you're ready to use online invoice payments. |
Once your application has been approved, all customers with open invoices from the last 30 days will have the option to pay online via VISA, MasterCard, AMEX, BPAY or Apple Pay. If you'd like to remove the online payment option, you need to edit the outstanding invoice, deselect the Online payments option and resend. See Deactivating online payments for more information. |
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| Sending an invoiceYou can select whether to enable online invoice payments for each individual invoice by selecting the Online payments option (as seen below). - Create your invoice as you usually do, and select the option online payments shown below.
Image Added - Email the invoice to your customer.
- Your customer clicks the automatically generated link that’s in the email they receive, and their full invoice will appear online.
- They can click the Pay Now button to make their payment on the spot.
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| If you'd like to avoid paying a surcharge for a large invoice, you can remove the online payment option from that particular invoice. Just deselect the Online payments option when creating the invoice. See Deactivating online payments for more information. |
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title | How the invoice looks to your customers |
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| The customer will receive the online invoice as they normally would. However, with the online invoice payments option enabled, they'll see a Pay Now button. Image Added When they click Pay Now, they'll be asked to select their payment method. Image Added Once they've entered their payment details, they click Submit. Image Added You'll only be charged after the customer's payment has been processed. |
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title | Handling the payment in your company file |
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| Handling the payment in your company fileWhen a customer makes a payment, the details will automatically be entered into your Essentials file, and the invoice will be closed off. |
Get startedIt’s easy to set up MYOB PayDirect Online. Just make sure you're the business owner, and then navigate to the Payment options screen in the Invoice and quote settings window. Then click Set up online payment options. If you’ve been using Microsoft Outlook to send emails, an assistant will appear to help you set up AccountRight’s own emailing feature and your payment options. If you’re already using AccountRight to send emails, rather than Microsoft Outlook, you’ll be taken straight to the MYOB PayDirect Online website where you can log in with your MYOB account details and set up your payment options. |