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<!--Product families-->
<div style="display: none;" data-swiftype-name="productFamily" data-swiftype-type="enum">Accountants Enterprise Suite</div>
<div style="display: none;" data-swiftype-name="productFamily" data-swiftype-type="enum">Accountants Office Suite</div>
<!--Countries-->
<div style="display: none;" data-swiftype-name="country" data-swiftype-type="enum">Australia</div>
<div style="display: none;" data-swiftype-name="country" data-swiftype-type="enum">New Zealand</div>
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<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Practice Manager (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AE Practice Manager (AU)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Practice Manager (NZ)</div>
<div style="display: none;" data-swiftype-name="productCapability" data-swiftype-type="enum">AO Practice Manager (AU)</div> |
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| ARTICLE LAST UPDATED: 3/05/2016 4:18:00 PM | | UI Expand |
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| title | How to resolve Feenote |
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This issue is caused by components of Microsoft Office missing due to a failed installation , please reinstall . Please re-install Microsoft Office ensuring UAC is turned off, anti-virus and malware/spyware are disabled and you are logged in with sufficient permissions. - Turn off UAC and reboot KB 30854: How do I disable User Account Control (UAC)?
- Have your IT professional ensure anti-virus, anti-malware and anti-spyware software are all disabled.
- Login to the workstation/terminal server as an administrator.
- Have your IT professional
uninstall - un-install Microsoft Office and then
reinstall - re-install again.
If issues persist you may need to get your IT to investigate why Microsoft Office is not installing correctly. | 
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