Two-factor authentication (2FA) is only affected if you change the device you want to use, not your phone number. You can only receive codes on one device at a time, so you'll need to change your 2FA device in the Security Centre. If you don't have access to your old device, you'll need to use a backup code to sign in, or get help to recover your account. UI Expand |
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title | To change the device you use for app 2FA |
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| - Go to my.account.myob.com and log in with your MYOB account details.
- Verify your account:
- If you have access to your current app 2FA device, enter the authentication code and click Sign in.
- If you no longer have access to your current app 2FA device, click Don't have your code? Try another way then follow the prompts.
- From the Personal information page, click Change your 2FA enabled device.
- Re-enter your password and click Sign in.
- Enter the authentication code from your current 2FA app and click Sign in.
- Click Continue to begin setting up your new device.
Image RemovedImage Added - Follow the steps for setting up app-based 2FA.
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