Your bill lists each of your MYOB subscription plans. Depending on your plan and how you have used your software, your bill may also list additional usage based costs for premium features like payroll usage and invoice payments. Details of MYOB subscription plans are listed in the pricing guide (except inventory management). See which plan you're on by going to My Account > Products in MYOB Business. See MYOB subscription, invoices and payment details.
Each item on your bill includes: Detailed charges – The name of the subscription or premium feature. Some charges have a View Itemised usage in My Account link, which goes to the My Account Bills page. Date – The date range that the charge applies to for the subscription or feature.
Qty – The number of units. A blank Qty means there is one charge for the subscription or feature. The Qty displays a number if the subscription or feature has a variable usage charge. For example, the charge may be based on the number of employees you've paid in a month.
Amount – The total cost for each subscription or feature.
Items on your billMYOB product subscriptionsYou have an MYOB product subscription plan. This will include the name of your product. You were charged the cost of this subscription for the month. UI Text Box |
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| The subscription costs below are examples only and may vary from your actual costs. |
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| Example You have an MYOB Business Pro subscription.
You were charged $46 on the first day of October for this item. This covers the monthly MYOB Business Pro subscription cost of $46 for the entire month of October. |
Premium featuresPremium features are any features or feature usage for which you pay an additional charge for on top of your MYOB Business subscription.
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title | MYOB Business Payroll Usage |
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| You have payroll as an additional extra bundled with your MYOB Business Lite or MYOB Business Pro subscription. You are charged a unit price for each employee you pay within a calendar month. Your Amount total will be the number of employees multiplied by the unit price (Qty employees x unit price = Amount). More about payroll fees. UI Text Box |
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| Example You are charged $1.50 for each employee you paid during the month. Your Amount total will be the number of employees multiplied by the unit price (Qty employees x unit price = Amount). 1 x $1.50 = $1.50
You are charged for all employees you paid during September on your next bill (issued on the first day of October). |
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title | Invoice Payments Transaction Fee |
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| The fee is a percentage of the invoice payment (the amount your client paid you), plus a fixed cost for each transaction (invoice payment x percentage cost + fixed cost = transaction fee). The Amount for this item is the sum of all your transaction fees for the month (transaction fee 1 + transaction fee 2 + ... = Amount). Image Modified UI Text Box |
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| Example You have 6 online invoice payments for the month of February that each incur a transaction fee. All 6 transaction fees added together equal the Amount of $152.70. You are charged for all payments during February on your next bill (issued on the first day of March). | Invoice payment | Percentage cost (1.8%) | Fixed cost | Transaction fee |
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1 | $1000 | x 0.018 | + $0.25 | = $18.25 | 2 | $500 | x 0.018 | + $0.25 | = $9.25 | 3 | $2800 | x 0.018 | + $0.25 | = $50.65 | 4 | $2600 | x 0.018 | + $0.25 | = $47.05 | 5 | $500 | x 0.018 | + $0.25 | = $9.25 | 6 | $1000 | x 0.018 | + $0.25 | = $18.25 | | | | Total | = $152.70 |
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title | MYOB Business Premium Inventory |
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| You have the MYOB Inventory subscription plan. You were charged the cost of this subscription for the month.
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| Example You were charged $16.87 on 8 November for this item. This covers the cost of this subscription up until 30 November. |
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