Page Comparison - Work with previously uploaded files (v.2 vs v.43) - MYOB's super portal

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AccountRight Plus and Premier, Australia only

To log in to MYOB's super portal, go to the Pay Superannuation window in your software and click Go to MYOB's super portal.

Enter the email address you used when registering for MYOB's super portal and the MYOB account password.

If someone else registered for the portal, but you've been invited to access it, enter the username and password that you've been given.

Click Submit. The portal will open to the last window that was accessed on this computer.

Note:

If you haven't registered yet, you'll be prompted to do so when you click Go to MYOB's super portal. See Register to use the super portal
If it's the first time you're logging into the portal after registering, you'll need to enter the temporary password that was emailed to you after registering for the portal. See the "What happens next" section on the Register to use the super portal page.

You can view the details of contribution files that have been uploaded to the super portal using the Historic contributions page. If you're looking for the status of payments submitted to super funds, use the payment reporting feature.

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title	To view contribution history

Click the navigation button and select Contributions.
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The page lists the contribution files that have been uploaded, who uploaded them and the number of employee contributions that were included in the file.

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If you’ve uploaded lots of files, you can use the filters at the top of the page to see just those of a particular status, for example ‘Failed’, or for a particular period. You won’t need to use the Employer filter unless there are multiple employers set up in your portal.

The Status column shows the processing stage of the information submitted:

Icon	Name	Description
Image Added	Paid	Funds have been paid to clearing house
Image Added	Partially paid	Payments are outstanding
Image Added	Underpaid	The payment was underpaid
Image Added	Overpaid	The payment was overpaid
Image Added	Cancelled	The payment was cancelled
Image Added	Dishonoured	The payment was dishonoured
Image Added	Partially sent	Some data and payment have been sent to the fund
Image Added	Sent	Payment and data have been sent to the fund
Image Added	Error paying	There has been an error paying to the fund

If the Issues column shows there are problems with the information you've submitted:
1. Click the grid icon Image Added in the Actions column.
2. For each employee that's listed, click into the sections that indicate an error exists.
3. Click in the fields that have a red border to see a description of the issue with the information.
4. Fix all the issues and then click Next.
5. In the Review step, fix any other issues that are identified (look for the alert icon Image Added), and then click Next.
6. You can now save or submit the contributions.