You can use the Notifications feature to check for issues with contributions that have been uploaded and submitted. Click the bell icon on the Dashboard page to see how many issues need fixing, and then click Show All Notifications to create a report that lists all the notifications received. Image Removed You can also view the details and status of contributions contribution files that have been previously uploaded to the super portal using the Historic contributions page (see below).. If you're looking for the status of payments submitted to super funds, use the payment reporting feature. UI Expand |
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title | To check the status of payments |
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| View the Historic contributions page. (view contribution history |
| - Click the navigation button and select Contributions History or Contribution.)
Image Modified The page lists the contribution files that have been uploaded, who uploaded them and the number of employee contributions that were included in the file. UI Text Box |
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| If you’ve uploaded lots of files, you can use the filters at the top of the page to see just those of a particular status, for example ‘Failed’, or for a particular period. You won’t need to use the Employer filter unless there are multiple employers set up in your portal. |
The Status column shows the processing stage of the information submitted: - If the Issues column shows there are problems with the information you've submitted:
- Click the grid icon in the Actions column.
- For each employee that's listed, click into the sections that indicate an error exists.
- Click in the fields that have a red border to see a description of the issue with the information.
- Fix all the issues and then click Next.
- In the Review step, fix any other issues that are identified (look for the alert icon ), and then click Next.
- You can now save or submit the contributions.
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