ANSWER ID:11161

AccountRight tracks superannuation through Superannuation payroll categories. Older software versions tracked super using Expense payroll categories. So if you've upgraded from one of these older software versions, or if you've been tracking super using Expense categories, your superannuation amounts won't appear in superannuation reports, nor will you be able to pay your super contributions using the MYOB Super Portal or through M-Powered Superannuation.

To fix this, you'll need to transfer your paid super amounts to the superannuation payroll categories. Prior to doing this, you'll need to set up your superannuation categories as described in the AccountRight help.

To transfer superannuation paid using Expense categories

You can transfer the superannuation accrual from the old Employer Expense category to the new superannuation category by recording a "VOID" pay.

A void pay is one where all hours and amounts are zero except for the superannuation categories. The effect of processing this pay is to transfer the super accrual from one category to another.

In the example below, an employee had $250.00 worth of standard superannuation guarantee accrued under the old employer expense category. All ordinary pay categories have been put to zero, negative -$250.00 has been entered against the employer expense category and positive $250.00 entered against the new superannuation category.

See Checking and adjusting superannuation calculations for more information on recording void pays and adjusting superannuation.

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