From time to time you might forget, lose or need to reset the password you use to access your AccountRight v19, AccountEdge, or RetailManager file. This might also be because of staff changes, or perhaps the password was mistyped when created. But don't worry, MYOB's Data File Repair Team offer a Password Reset service which will get you back up and running in no time.
[Australia only]
For more information on our Password Reset service, including pricing details, visit myob.com.au/datafile_repair
To request this service, call the us on 1300 555 123 (or for Retail products 1300 555 115) and request to have your password reset. We'll tell you exactly what's involved and send you the Password Reset Request Form. You'll need to complete this form and send it to us with a backup of your file. Information on how you can send us your file is provided on the form, or see our support note Data file repairs.
[New Zealand only]
For more information on the Password Reset service we offer, including pricing details, visit myob.co.nz/datafile_repair
To request this service, call us on 0508 32 82 83 and request to have your password reset. We'll tell you exactly what's involved and send you the Password Reset Request Form. You'll need to complete this form and send it to us with a backup of your file. Information on how you can send us your file is provided on the form, or see our support note Data file repairs.
