Click the applicable file at the bottom of this support note (register32.bat or register64.bat).
If your Windows version is 32-bit, use the register32.bat file.
If your Windows version is 64-bit, use the register64.bat file.
Not sure if you're using a 32- or 64-bit version of Windows?
Simultaneously press the Windows and Pause keys on your keyboard. The displayed window includes information on whether the Windows version is 32- or 64-bit.
Choose to save the file to your Desktop.
Right-click the downloaded file and choose Run as administrator.
At the prompt, press any key to continue.
When the process is finished, close the two open windows.
Restart your computer. You should now be able to now successfully print your required reports.
If the issue persists
If the above process hasn't resolved your issue, you'll need to Uninstall and reinstall Cashbook. If you continue experiencing issues, we're here to help. Contact our support team on 0508 32 82 83.