To stop processing for a bank account send an email to MYOB Client Services advising the bank account details to discontinue receiving data. If you wish to delete this bank account as well, select the Mark Accounts as Deleted in the Send Delete Request process.
You generate this email from within BankLink Practice.
How to generate the Send Delete Request email
1. Open BankLink Practice and from the System menu, select Bank Accounts.
2. Type the account number in the Search field to find the bank account in the list and click on the account.
The account is highlighted blue. Note: You can choose multiple Bank Accounts by holding down the CTRL button on your keyboard and clicking multiple accounts.
3. Click Send Delete Request on the left-hand side of the window.
The Send delete request window opens.
4. Select the option Mark Accounts as Deleted if required and click OK. BankLink opens an email containing information regarding the request to delete the selected bank account addressed to the MYOB Client Services team.
5. Add any further information as required and click Send. The email is sent. Processing of the request occurs within 2 weeks and the Bank Account is flagged as deleted in BankLink Practice if that option was selected.
