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  • Error: "1/File 'pr_conns.dbf' does not exist"

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ANSWER ID:35377

This error (see example below) is caused by a corrupt pr_Conns.dbf file in the data folder for the Payroll file you have open at the time.

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To fix this error you'll need to delete the pr_Conns.dbf file. This file will be recreated next time to use Payroll.

Resolving the error

To resolve this error, you will need to delete this file from the applicable Payroll data folder as follows:

  1. Close Payroll.
  2. Simultaneously press the Windows and E keys on your keyboard (the Windows key is between the Ctrl and Alt keys). The Computer or Windows Explorer window appears.
  3. Navigate to the Payroll folder in the following location: C:\Users\Public\Data\MYOB\Payroll
  4. Double-click the Payroll folder to display its contents.
  5. Double-click the Payroll data folder associated with the Payroll file you were using when the error occurred, e.g. Payroll 1, Payroll 2, etc.
  6. Within this folder, locate and right-click the pr_Conns.dbf file and choose Delete.
  7. Click Yes to the confirmation message.

The next time you open your Payroll, the pr_Conns file will be recreated and the error will be resolved.

 
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