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Managing your bank feeds
On the Manage bank feeds page, you can apply for a new bank feed, track the status of your bank feed applications, reprint an authorisation form, view details of your existing bank feeds, or cancel a bank feed.
Viewing your bank feeds
You can view a list of your bank feeds by choosing Set up bank feeds from the Banking menu. The list that appears in the Manage your bank feeds page includes bank feeds that are both currently active, and those that are in the process of being activated. For every bank feed, the following information is listed:
Bank |
The name of the bank that is providing the information |
Account Number |
The account number of the bank or credit card account that the bank feed is for |
Account Name |
The name of the account held by your bank or financial institution. |
Linked account |
The LiveAccounts account that transactions from your bank account will be automatically imported into. |
Status |
The status of the subscription. For a description of what each status means, and what you need to do, see Tracking the status of your bank feed application. |
Applied on |
The date on which the bank feed was applied for. |
Cancelling a bank feed
You can cancel a bank feed, either before your application has been processed, or after it’s been accepted and you’ve begun receiving data.
You should only cancel a bank feed if you want to permanently stop the flow of data from your bank for the selected account. Once you’ve cancelled a bank feed, you will need to re-apply and re-send the application form before you can receive bank feeds on this account again. This process can take up to 10 business days.
You should not cancel a bank feed if you simply want to change which MYOB Essentials account it is linked to. If you need to do this, you need to contact MYOB Essentials support: Australia | New Zealand.
To cancel a bank feed
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- From the Banking menu, choose Set up bank feeds. The Manage your bank feeds page appears, showing a list of all your bank feeds.
- Click on the bank feed you want to cancel. The Cancel bank feed button becomes active.
- Click Cancel bank feed. A confirmation window appears.
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note :
It’s important to ensure you select the correct bank feed and are certain you want to cancel the service. To reinstate a cancelled bank feed, you’ll need to complete and submit a new authorisation form, which can take up to 10 business days.
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- Click Yes to cancel the bank feed.
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LiveAccounts will electronically advise your bank or financial institution of the cancellation, and you’ll no longer receive any further transaction information for that bank account.
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