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https://help.myob.com/wiki/x/WQD
ANSWER ID:13628
Printer Error #5 can occur if you don't have a printer installed, or a default printer isn't selected on your computer.
To set a default printer
Open the list of printers installed on your computer:
| If you're using... | Do this... |
|---|
| Windows 8 or 10 | Right-click in the bottom-left of the screen and choose Control Panel then click Devices and Printers (or View devices and printers). |
| Windows 7 | Click the Windows Start button and choose Devices and Printers. |
Right-click your printer and choose Set as default printer.
If the error persists
Try the following:
- Make sure you have the latest printer driver installed for your printer. Go to the printer manufacturer's website to download the current driver for your printer. Instructions for installing the printer driver will also be provided on the manufacturer's website.
- Using the steps above, try setting a different printer as the default printer. If you don't have another printer, you can set Microsoft XPS Document Writer as the default printer. Then when you print from AccountRight, you'll be able to choose your preferred printer to print the document.
Still getting the error?
Contact MYOB for help.
