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https://help.myob.com/wiki/x/cxHq
Images won't appear in your forms if the image's file size is too big or it's the wrong format. If an image is appearing but it's distorted, see Images distorted in PDFs when using Windows 8 or 10.
AccountRight v19 and QuickTime
Older versions of AccountRight v19 relied on QuickTime to display images in forms. Security vulnerabilities have been identified in QuickTime on Windows computers, so it's recommended you don't install QuickTime. For all the details on this issue and what you can do, see our community forum. Our NZ version 19.8.1 and AU version 19.11.3 and later no longer require QuickTime to include images on the forms.
To check image size and format
Right-click the image file and choose Properties. The displayed window shows you the file size (this needs to be 200KB or smaller) and the file format, for example BMP or JPG.
See it in action (click to enlarge)
The following file formats can be used in AccountRight forms:
.bmp
.jpg
.jpeg
.emf
.gif
.png
.tif
.wmf
.ico
Images still not displaying? You might need to update AccountRight. See the note at the top of this page about AccountRight v19 and Quicktime.