Just these help pages, not phone support or the product itself
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The Document Manager icon is usually added to all workstation system trays during Document Manager installation. If it is not installed, individual users can add it to their workstations later.
Open Windows Explorer and browse to the location where Document Manager is installed. This is usually C:\Program Files\MYOB\Knowledge Management\Document Manager.
Locate the file KMSysTray.exe.
Right-click and select Create Shortcut.
Move the new shortcut to C:\Documents and Settings\All Users\Start Menu\Programs\Startup. The Document Manager icon appears in the system tray for all users of the workstation when Document Manager is restarted.