Just these help pages, not phone support or the product itself
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This table lists the status levels a return can acquire with a brief description of each and whether the status is set automatically or must be updated manually.
Status Level
Description
Automatic / Manual
Not started
The return has not been started yet. This applies to returns when they have not yet been opened for data entry.
Automatic
In progress
When a return is opened for data entry its status will be set to In progress.
Automatic / Manual
Sent for signature
Users can update a return to Sent for signature to indicate that the return has been sent to the client for review and signature.
Manual
Ready to lodge
When a return has been validated, marked as complete, tagged for ELS and selected for output the status will be set to Ready to lodge.
If the completed return is amended the status will return to In progress.
Automatic
Transmitted
The return status is set to Transmitted when the return is transmitted to the ATO but no validation report is received during the ELS session.
To move the return to the next status you must log on to the ELS gateway and pick up the report. If no report is available you must manually set the return’s status to In progress so that it can be transmitted again.
Automatic
Rejected
The return status is set to Rejected when the Validation report received from the ATO indicates that the return was not valid.
When you open the return to resolve the error its status will be set to In progress.
Automatic
Lodged
The return status is automatically set to Lodged when the Validation report from the ATO is opened and indicates the return was valid.
You can also manually set the status to Lodged. For example, you may want to update the status to Lodged when a new client has already lodged a particular year’s return which needs to be amended. In this case you would be required to enter the details of the lodged return and manually updated it to Lodged then amend it.
Automatic / Manual
Assessment Received
Set the return status to Assessment Received when the assessment details have been entered into MYOB AO.
Manual
For the Lodged on-time and Lodged Late are calculated. Not Required is set on the Return Properties PAYG/Lodge tab.