Charge Rates are the rates used to bill clients for work done by employees. When a bill is created for a client, the time entered against that client is charged at the rate defined for the relevant employee (time x charge rate = billable WIP).

The dollar amount attached to a charge rate is configured on an employee by employee basis on the Employee page > Charge Rates tab.

By default, an employee has a Standard charge rate. If you want to have multiple charge rates for each employee, you can define additional Charge Rate Types. For example, you may want to define a Zero charge rate type.

This will allow an employee to have a different charge rate for each charge rate type. When a timesheet entry is made, the appropriate charge rate can be selected.