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You can define an Agency for each Agency List associated with your practice.

Agencies are set up and maintained by your systems administrator using the Maintenance - Agency Details page.

Link your Tax Client’s to their relevant Agency on the Client page > Tax tab.

How to add an agency
  1. Select Maintenance Map from the Maintenance menu. The Maintenance Map opens.
  2. Click Tax on the Tasks bar.
  3. Click Maintain Agencies. The Maintenance - Agency Details page opens.
  4. Enter an Agency name. This is a mandatory field and must be unique within your practice. The agency name is limited to a maximum of 40 characters.
  5. Complete the rest of the details as required:
    • Agency IRD number — Enter the Agency’s IRD number as a numeric string without the -’s. MYOB AO will validate the IRD number. You can leave this field blank when setting up your agency, but you will not be able to e-file using this agency without entering it.

    • E-file IRD number — Enter the IRD number of the firm/tax agent who has registered with the IRD’s E-File scheme as a numeric string without the -’s. MYOB AO will validate the IRD number. You can leave this field blank when setting up your agency, but you will not be able to e-file using this agency without entering it.

    • E-file location — Enter the location number provided by the IRD when you registered for E-File services. You can leave this field blank when setting up your agency, but you will not be able to e-file without entering it.

    • Online services login — Enter the login used for E-File. You can leave this field blank when setting up your agency, but you will not be able to e-file using this agency without entering it.

    • Online services password — Enter the password used for E-File. You can leave this field blank when setting up your agency, but you will not be able to e-file using this agency without entering it.

    • Practice default? — This is a read only field containing Yes if this is the default agency for the practice, or No.

    • Inactive? — Select Yes to mark this Agency as Inactive. By default this is set to No, indicating an active Agency.

    • Use practice address & contact details — By default this checkbox is ticked, which tells MYOB AO to use the address and contact details defined for the practice. The default practice address is set up using Maintenance > Maintenance Map > Internal > Companies.

    • Address fields and email address — Enter the address details and email address for the agency if you do not want to use the default practice address. Clear the Use practice address & contact details checkbox to activate these fields.

  6. Click OK to save the changes and close the window. The new Agency will appear on the list of Agencies
How to update agency details
  1. Select Maintenance Map from the Maintenance menu. The Maintenance Map opens.

  2. Click Tax on the Tasks bar.

  3. Click Maintain Agencies. The Maintenance - Agency Details page opens.

  4. Click one of the agencies in the list to select it.

  5. Click Edit agency on the Tasks bar. The Maintain Agency Details window opens, displaying the information for the selected agency.

  6. Overtype the information as required to update any values.

  7. Click OK to save the changes and close the window.

 
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