Just these help pages, not phone support or the product itself
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The Pre-fill Manager homepage displays a list of Individual Tax Returns that haven't been completed yet. You can select a return (or multiple returns) and download their pre-fill report, and then pre-fill those details into Tax.
Resets the layout to the default and remove filtering.
Pre-fill
Download & Save
Downloads the pre-fill report from the ATO Tax Agent Portal, and saves it in a PDF format. You can open this report by clicking the link in the Pre-fill Report column.
Pre-fill into Tax
Populates the tax return with pre-fill information from the ATO Tax Agent Portal. The Pre-fill Status column shows the progress of the pre-fill.
Settings
PLS Agent Settings
Displays the list of ABNs and Agents for the Practice if they have completed the Cloud Authorisation onboarding process and allows the onboarding process to be run again.
The request frequency for the Activity Statement report can also be defined here. "Daily" retrieves the report each day, and "Never" will disable the retrieval request.
Report File Settings
Displays a wizard that lets you define where to save pre-fill reports for each client.