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https://help.myob.com/wiki/x/J_M6Ag

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AccountRight Plus and Premier (v2018.2 and later), Australia only

FAQs

Regardless of which internet browser you use, AccountRight uses some Internet Explorer settings to display the Connect to the ATO steps.

If nothing happens when you click Connect to ATO, or you only see a spinning circle, check the following:

To do this, click the Start button > Settings > Update & security > Windows Update, then click Check for updates. See this Microsoft support article for more details.

After installing any updates, restart your computer and try to connect to the ATO again.

Still having issues? Check your Internet Explorer settings as described below.

Close AccountRight.
Open Internet Explorer (click the Start button and type Internet Explorer then click the first result).
Click the Settings icon and choose Internet options.
Click the Advanced tab.
Scroll down near the bottom and select the option Use TLS 1.2.
Click OK to save your changes.
Open AccountRight and try to connect to the ATO again.

Still having issues? Enable access across domains as described below.

Close AccountRight.
Open Internet Explorer (click the Start button and type Internet Explorer then click the first result).
Click the Settings icon and choose Internet options.
Click the Security tab.
Click Trusted sites then click Custom level...
Scroll down to Miscellaneous > Access data sources across domains.
Select the Enable option.
Click OK.
Click OK again to save your changes.
Open AccountRight and try to connect to the ATO again.