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https://help.myob.com/wiki/x/kxT0Ag
From 14 January 2020, Microsoft will stop providing support and security updates for Windows 7 and Windows Server 2008 R2. If you use one of these Windows versions, we recommend updating as soon as possible.
MYOB will continue supporting our software on these operating systems until 31 March 2020. For more information, visit the community forum.
ANSWER ID:13748
Moving RetailBasics to a new computer is done in a few easy steps.
Let's take you through it.
- Go to the Admin module.
- Go to the File menu and choose Backup.
- Click Save. If RetailBasics is installed in its default location, the default location for your backup files is C:/RetailBasics/Backup. See our example below.
- Copy the backup file to a portable storage device, like a USB stick. For instructions on copying files, see your Windows help.
For more information about backing up, see the RetailBasics user guide.
RetailBasics can now be installed on the new or upgraded computer. This can be done by using the RetailBasics CD and choosing the option to Install. Once the install process has started, follow the prompts accordingly and the program should now be reinstalled on the new/upgraded computer.
Need to download RetailBasics? See Downloading RetailManager or RetailBasics from my.MYOB.
- Copy the backup file from the portable storage device onto the new computer.
- Rename the backup file.
- Right-click the backup file and choose Rename.
- Change the .RB in the file name to .ZIP. For example, if the file is named RB0712121.RB change it to RB0712121.ZIP
- Right-click the renamed file and choose Extract All. You'll be prompted to specify where you want to extract the files.
- Click Browse and select the C:/RetailBasics/ location to extract the contents of the ZIP file.
- You can now open your RetailBasics shopfront.