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If you've just upgraded from MYOB Essentials to MYOB Business, here's some help to get you up and running.

Now that you've been upgraded to the MYOB Business, take a moment to confirm that everything is set up properly:

Have you updated your MYOB Essentials bookmark?

MYOB Partners, check if you need to add users

Is your bank reconciliation up to date?

Review your bank feed rules

Check your sales settings and invoice templates

Is your chart of accounts set up the way you like it?

(New Zealand only) Use payroll? Check your employee details

Need to do a pay run now?

Find out how to create your first pay run after upgrading.

Tasks you might need to do

Want to learn more?

For all the details on how payroll is different in MYOB Business, see Learn about payroll changes after upgrading.

Things not going to plan?

See Getting help and support.


With the MYOB Business, you get powerful new features, a cleaner look, more responsive experience on mobile devices and significant workflow improvements. As we've moved you to a new product, naturally some things work differently.

For a detailed view of what's different, check out the following help topics:

or see the free online training:

Take the free online course about reconciling


Keep track of what's new in MYOB Business – visit (and bookmark) the release notes.


While we do our best to make sure that your new MYOB Business is ready to use immediately after upgrading, we know that sometimes things don't work out. Here's some resources to help you out of a jam.

Upgrade help topics

These help topics address known issues or feature differences that people get stuck on:

To access help in MYOB Business

At the top right of any MYOB page, click the question mark to open the help panel.

You'll see info relating to the MYOB page you're on, without having to leave your software. Depending on the page, you might also see some frequently asked questions or links to more detailed help topics.

Is there a user manual?

MYOB Business is fully online software, so the help is also online within your software. No need to go searching for the relevant information in a user guide – information relevant to the page of MYOB that you're on is right there and always current (unlike a printed user manual).

What if I need more help?
Community ForumView topics and discuss your questions with other users of MYOB. Join the discussion.
Ask MOCA, our virtual assistant

Click the chat bubble at the bottom of any help page and ask a question. If MOCA can't help, you'll be guided to our other support options, including live chat.

Can't see the chat bubble? If you're using an ad blocker on your web browser, this might be stopping the chat button appearing.

Submit a support requestIf you have access to My Account, log in at and click Contact support.
Support callThe Contact Us page of the MYOB website has phone numbers if you scroll down. Look for the product support number. There is also an overseas number if you need it.