Just these help pages, not phone support or the product itself
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[13 July 2016]
Now you can reset your password if you forget it, or just want to change it. Click the Forgot password link on the Login page.
[9 March 2016]
If you were using M-Powered Superannuation in AccountRight, you can now switch to MYOB's super portal. Just make sure you install the AccountRight v19.11.2 update when prompted in your software. You can also check for the update by going to the Help menu > Updates > Check for updates.
[11 December 2015]
We've just made some big updates to MYOB's super portal. Here's what's new:
Make contributions to self-managed super funds
You can now make contribution payments to self-managed super funds (SMSFs) in the super portal, just like your other APRA-regulated funds.
When you upload a contribution file to an SMSF for the first time, you'll see this message:
Click the message and you'll be given the option to pick from an SMSF you've already created in the portal, or to create a new fund:
Click Create SMSF and enter the SMSF's details.
What's the ESA?
The trustee of the SMSF will need to register with an SMSF messaging provider to obtain an Electronic Service Address (ESA). This is a quick process and only needs to be done once. The ATO has a list of messaging providers to register with.
Note that you can also create and edit self-managed super funds in the Manage Funds section of the Employer Maintenance page. See the View employer details topic for more information.
Track payment status
Now you can see how your payments to funds are progressing, whether they've processed successfully, or if there's been an issue. You do this in the new Payment section of the portal.
Hover over the Status icons to get more information.
To learn more about this feature, see the Reporting help topic.
Now it's easier to find your way through the portal, with the improved navigation menu. You can now upload contribution files and view payment reports from the menu.