When attempting to email from RetailManager, an issue exists where the following error is displayed, then the document will be printed instead of emailed.
We've identified that this issue is caused by a recent Microsoft Windows update (Update KB3102429 “Update that supports Azerbaijani Manat and Georgian Lari currency symbols in Windows”).
Uninstall Windows Update KB3102429 and prevent it from installing again.
Right-click Update KB3102429 and choose Hide update.
Update KB3102429 not listed?
Click View optional updates (sometimes this update can be listed here). Right-click Update KB3102429 and choose Hide update.
Retail user guides
Email errors in RetailManager
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