MYOB Advanced Payroll
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Keypoints
  • This page lists issues and errors in MYOB Advanced Payroll.
  • To see workarounds and other information for an issue or error, click on its description in the table.

Identified inDescriptionRegionResolved in
 
2021.1.300Changing the employee Standard Rate isn't updating all the Pay Items in the employee standard payAU / NZ2021.1.400
-Error: 'You need to enter a valid email address for this employee' when submitting a superannuation batch paymentAU 
 
-Fixing a rejected superannuation batch paymentAU 
2021.1.3Known issues in 2021.1.3NZ 
 
-Known issue (resolved): Out of sequence employee ID when onboarding through Advanced Workforce ManagementAU / NZ2021.1.3
 
-Error: "Cannot generate the next number for the [numbering ID] sequence because it is expired"AU / NZ 
2020.5Error: "Unable to fetch superannuation detail"AU / NZ2021.1.1
2020.5.5Error: "Error reading JObject from JsonReaderAU

 

 
-Error: "You need to enter a valid employee membership number for this employee"AU 
2020.5Can't open pay run from entitlement movements reportAU / NZ 
2020.5Incorrect information in WorkCover historyAU 
2020.5Leave requests getting automatically approved, or manager not receiving requestsAU / NZ 
2020.5Object reference error when adding a new employee transferAU / NZ 
2020.5Unable to filter by date on WorkCover History Details screenAU 
2020.5.4Object reference error when creating a new entitlement adjustmentAU / NZ 
2020.5.5Employee incorrectly receiving email about changed payment settingsAU / NZ2021.1
2020.5.5

Shared filter tabs have disappeared

AU / NZ 
 
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Check Company Data screen displays "ATO category cannot be null or empty" in the error column

AU 
2017.1.3Error: "Reportable Employer Super Contributions (RESC) is not valid Payment Summary Category"AU / NZ 
2017.1.12Extra tax (additional tax) pay item shows incorrect GL account (Australia)AU 
 
-Leave accrual not rolling over correctlyAU / NZ2020.5.6
 
-Payslip rate showing 4 decimals after upgrade even though 2 decimals was configuredAU / NZ 
 
-Medicare Levy exemption settings applying incorrect tax scale (Australia)AU / NZ 
2016.1.6Numbering Sequence duplicationAU / NZ2016.1.7
2020.8Known issues in 2020.8 releaseAU / NZ 
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<div style="display: none;" data-swiftype-name="country" data-swiftype-type="enum">Australia</div> <div style="display: none;" data-swiftype-name="country" data-swiftype-type="enum">New Zealand</div>

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