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The MYOB Atlas website hosting and domain management product was closed on 30 September 2022. After 1 October 2022, you will You are no longer be billed for this product and credits for all annualised payments, including domain registrations will be organised have been processed (pro rata) as of 1 October 2022.

We still have a little work to do to shut down the technical infrastructure and, in fact, you may find your website and email will work for a short period of time. However, without any further notice, it will be shut down and your website will no longer appear on the internet and your access to the MYOB Atlas account management site will be cancelled. If you have not done so already, we strongly encourage you to transition off the MYOB Atlas products as soon as possible and transfer your domain registration to another provider.

If you have questions and concerns about what to do next, check the FAQs below or email us at atlas@myob.com.

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titleWhy is did MYOB closing down decommission MYOB Atlas?

The market for simple website hosting has changed markedly since MYOB helped small businesses build an online presence 10 years ago. However, the needs of our customers for a web presence and building their businesses online are more advanced and they now need specialised providers that can provide eCommerce, social media and other integrations. As such, we 've made the decision to retire MYOB Atlas and concentrate on our core offering.

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titleWill Am I still be being charged for this service?

From 1 October 2022, you will You are no longer be being charged for MYOB Atlas products.

If you 're were on an annual subscription, we 'll have organised a refund of any unused months charges. If  If you have other MYOB products, you 'll will continue to be charged as normal.

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titleHow do I migrate or move my website hosting from MYOB Atlas to another provider?

MYOB Atlas websites aren't are not developed to be migrated. Instead, you'll ; you will need to rebuild the website with a new webhosting provider of your choice.

There are several options on the market that offer simple templated websites who you can rebuild your website with. Please ensure you do your research to find a reputable provider. 

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titleHow do I move my domain registration from MYOB Atlas to another provider?

Your domain names are not locked with us.

To move your domain registration to another provider, see these instructions.

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titleI’ve missed the emails notifying me of this change, I no longer have access to the management site. My website no longer appears on the internet. What do I do?

MYOB Atlas is in the stages of technical shutdown. We has been fully decommissioned, and we are unable to retrieve your website data. You  You will need to build a new website with another provider.

If your domain registration has a future expiry date, that will remain active until the expiry date – however we strongly recommend you will need to transfer your domain name registration to another provider before this time and as soon as possible.

For customers wishing to opt in to transitioning your products over to GoDaddy, please complete this form and the GoDaddy Care Team will be in touch to discuss your requirements. You can read more about our GoDaddy partnership below.

In the meantime, whilst you are transitioning off our products, and you wish to continue to have a presence online, setting up a Google Business or Facebook Business page may be an option.

 

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titleI don’t have time to do the research, is there a provider MYOB suggests?

There are many reputable providers on the market today. But we have done some of the work for you and have partnered with GoDaddy, the world’s number one web hosting company.

GoDaddy are ready to assist MYOB customers with their transition of services.

Complete your details here and the GoDaddy team will contact you and speak to you about your options.

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titleDo I have to transfer to GoDaddy?

No, the choice is yours.

You can transfer to any other webhosting and domain name provider. We want to make your life easier by giving you an option with a reputable provider in case you don't want to spend time researching the various options yourself.

You don't have to move to GoDaddy, but if you want to keep your website and email active, you must set them up with another provider as soon as possible.

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titleCan you tell Tell me more about the GoDaddy partnership?

GoDaddy offers a range of products and services including Domains, Microsoft O365 Email, Hosting, Websites + Marketing, Managed Word Press, Security packages and Search Marketing to help your business grow. They also have a Website Design Services team on hand that can rebuild your website for you for a fresh, professional website.

For customers looking to upgrade their website or add additional services, you can check out their website in AU www.godaddy.com.au and NZ www.godaddy.com/en-nz

The GoDaddy care team are ready to help you with your domain and hosting transition from MYOB Atlas.

Neither MYOB nor GoDaddy receive any financial compensation for customer referrals.

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titleRelated topics
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Transferring domain names to another registrar

Contacting MYOB Atlas

Online biz success handbook (GoDaddy eBook)

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