There are two ways to set up three ways you can use two-factor authentication (2FA):

• via an authenticator app (recommended) on a mobile device (phone, tablet, etc.)—your 2FA code displays in the app
• via email—your 2FA code is in an email sent to the address linked to your MYOB account

• via SMS—your 2FA code is sent to your mobile phone via text message

Which 2FA method is best for you depends on what devices you use, and how you access your account. See below for a comparison between app and email 2FA.

If you're an accountant or a bookkeeper, you might have some specific questions - if you don't find the answers here, you might find them in two-factor authentication for accountants and bookkeepers.

Compare app and email

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AuthenticatorApp AuthenticatorApp

Use an app (recommended)

Authenticator apps are the easiest and most secure version of 2FA method for most people.

An authenticator app is an app that you install on your phone , or tablet , or computer, which generates a secure authentication code which you'll need to sign in to your MYOB account. You don't need internet access to use an authenticator app, but you do need to have access to your phone, tablet, or computer the device each time you sign in using 2FA.You can also download single use backup codes.

On Android and Apple devices, use the Google Authenticator app. On a Windows device, use the Microsoft Authenticator app.

Don't want to use an authenticator app? Learn how to change your two-factor authentication method.

You can also save a single use recovery code, in case you temporarily lose access to your device.

Don't worry about finding an app, we have recommended apps for each type of phone in our instructions for setting up 2FA.

Email 2FA

Use email

If you don't have a smart phone, or you can't use a smart phone for 2FA, you can set up email 2FAsmartphone or other mobile device, email 2FA might be the best option for you. By default you'll be set up for email 2FA, so there's nothing you need to set up. If you've switched to app 2FA but want to go back to email 2FA, learn how to switch.

Email 2FA uses the email address you sign into in to your MYOB account. When you sign in you'll be emailed a code, which you'll use to gain access to your account. If you need to change your email address, see the Frequently Asked Questions in Getting help with two-factor authentication.

To use email 2FA, you'll always need internet access, and access to your email inbox each time you sign in. There are no backup codes for email 2FA, so if you

You can also save a single use recovery code, in case you temporarily lose access to your email account you will have to go through the process of recovering your account.

Long story short