Historically this error only occurred on Windows XP, but our experts are investigating instances of this error on other Windows versions. We'll update this article with more info as it becomes available.
The error "Error 276 : Unable to connect to BankLink Online" is caused by invalid root certificates on Windows XP workstations using BankLink Books.
Microsoft support for Windows XP stopped in April 2014. As such, there is no update available to resolve this error. The only solution is to update to a newer Windows version, such as Windows 8 or 10.
Windows XP is not safe
It has been identified that Windows XP is easily compromised by hackers, viruses and other malicious software. To protect the security of your systems and business information, Windows XP should not be used.
