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  • Error: "An Error -3000 has occurred"

This information applies to MYOB AccountRight version 19. For later versions, see our help centre.




Whenever AccountRight terminates abruptly, the first thing you should do is check your company file for errors by optimising and verifying your file (File > Optimise Company File and File > Verify Company File). This often fixes the problem.

For details on these processes, see the AccountRight help (Australia | New Zealand).

Other solutions to this error

  • Check for Windows updates to see if there's any Important or Optional updates that need to be installed.
  • Restore your most recent backup. The error may be due to a recent corruption in your company file. By restoring your most recent backup, the error may be resolved. Unfortunately this means you will need to re-enter all transactions since the backup was created. For details on restoring backups, see the AccountRight help (Australia | New Zealand).

If the error persists

Your company file might need repair. Check our website for more information on this service (Australia | New Zealand).