Just these help pages, not phone support or the product itself
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Aliases are other names that your contacts may be known by, such as a business name or trading name. The Main tabs on the Contact, Client, Employee, (AE) Supplier and (AE) Assignment Detailspages have an area where aliases can be defined. Aliases can also be used as search criteria. Only the alias Name can be deleted and not the alias Type.
Click the Main tab of the entity you want to create an alias for.
Click the Aliases Type field to activate a drop-down arrow.
Click the drop-down arrow. A list of alias types is displayed.
Select an alias Type from the drop-down.
Click the Name field and enter the alias.
Press [Enter] to save the alias.
The newly-added alias moves to the next row and a blank row is created at the top for you to enter further aliases. The Aliases Type drop-down updates to exclude the type already selected.
(Practice Manager) There must be an available alias type for an alias to be added to the record. Alias types are set up in Maintenance > Client/Supplier > Alias Type.