Just these help pages, not phone support or the product itself
0
1
2
3
4
5
Very dissatisfied
Very satisfied
Why did you give this rating?
Anything else you want to tell us about the help?
Getting ready for the next generation of MYOB software
To prepare for new services and to simplify accessing MYOB AE/AO, the number of passwords now required can be reduced to one MYOB Login.
Once MYOB Logins are activated for your practice, your employees will be identified for login by their email address and password. The process cannot be reversed.
You need to have internet access so that your MYOB Logins can be validated.
What is a valid MYOB Login?
When logging in, you use a single user name and password, known as an MYOB Login, for accessing MYOB solutions such as AccountRight, Essentials, my.MYOB and Accountants Enterprise/Accountants Office. This MYOB Login will be the same details that you use to access my.MYOB.
At this stage, it may be an idea to check the task permissions associated with your employees. See Disabling employees from entering their own MYOB Logins.
We also advise that you review your employees details in my.MYOB using the Maintain User option and reconcile the employee login in MYOB AE/AO. See Knowledge Base article 36703 for information on how to update your employees rights/permissions to the my.MYOB website.
Notify all your employees that there is a change in how they will access MYOB AE/AO.