Getting help and support

https://help.myob.com/wiki/x/NHvnAQ

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Anything else you want to tell us about the help?

To access help from MYOB Essentials

At the top right of any MYOB Essentials page or window, click the question mark to access the help menu, then click Help for this page.

Help for this page option on the help menu

This will open the most relevant help topic for the page or window.

Is there a user manual?

MYOB Essentials is online software, so the help is also online. It's quicker to search and always current (unlike a printed user manual). But feel free to print as many help topics as you like - look for the print icon under the search box on each page.

What if I need more help?

If you can’t find the answer to your question in this help centre, you can contact our support team.

Call us	Australia 1300 555 123. New Zealand 0508 328 283.
Live Chat	You can start a Live Chat session from the Contact Us page of the MYOB website (look for the Chat button on the edge of the page).
Community Forum	View topics and discuss your questions with other users of MYOB Essentials. Join the discussion

FAQs

Why am I getting the error "AccountSysId cannot be NULL"?

When saving a transaction, a Save Transaction Failure error "AccountSysId cannot be NULL" will occur if you've manually entered an account number instead of selecting the number from the list.

example save transaction failure error