Signing in to MYOB

https://help.myob.com/wiki/x/mJxqAg

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Change to sign-in frequency

If you notice that you’re being prompted to sign in to MYOB more frequently, or less frequently, than previously, this is because of a security enhancement we’ve released in response to customer requests.

When you have an MYOB subscription, the sign in page is the first thing you'll see whenever you try to access your MYOB business via app.myob.com. Not yet subscribed? Head to myob.com to see what's on offer.

Sign in to your MYOB account using your email and password. If you've forgotten your password (who hasn't?), click the Forgotten your password? link on the sign in page to have it reset.

Need to stay signed in?

Tick Stay signed in for 12 hours. When using that device, you won’t be asked to sign in to your MYOB account for 12 hours. After 12 hours, you will need to re-enter your email address and password. This option isn't recommended if other people use this device.

Two-factor authentication

After signing in with your email address and password, you might also be prompted to enter a verification code. This is part of two-factor authentication to protect your online data.

Don't want to enter a code every time? Choose the Trust this device for 30 days option.

Learn more about using this option.

Logging out of MYOB

When you're done for the day, or any time you want to log out, just click your business name and choose Log out.

Log out when you’re done

It’s good security practice to log out at the end of every session.

FAQs

How do I unlock my account?

If an incorrect password has been entered too many times for your email, your MYOB account will be locked for security reasons.

If you think you've been locked out, check your inbox for an email from MYOB with instructions on how to unlock your account.

I forgot my password or want to update it - how do I do this?

If you forgot your password, or just want to update it, click Forgotten your password? on the sign in page. You'll then be asked for the email address used for the MYOB account.

An email will be sent to your inbox with a password reset code that needs to be entered in the Code field. Next, enter your new password.

When you're finished, click Update password. You can now sign in using your new password.

How do I change my MYOB sign in email address?

Sign in to my.MYOB with your current email address and password (Australia | New Zealand).
Go to the My Account menu at the top of the page and choose Change Login.
Update your login.

Can't change your login via my.MYOB?

An MYOB administrator will need to create a new user and specify the new email address. An invitation will then be sent to the new email address. Once the new login has been set up, delete the old user.

Related topics

Getting help and support

Welcome to MYOB Business

The Dashboard

Page tree

Two-factor authentication

Logging out of MYOB

FAQs

How do I unlock my account?

I forgot my password or want to update it - how do I do this?

How do I change my MYOB sign in email address?

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