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New Zealand only

PayAgent in MYOB Essentials ended on 1 June 2021.

PayAgent will still complete IRD filing and payments for April and May pays entered before 1 June. For any pays entered in June with a May pay on date, you will need to complete IRD filing and payments.

Why has PayAgent ended?
  • With Payday Filing, submitting employment information to Inland Revenue can now be automated in MYOB Essentials without PayAgent.
  • With bank file support for ASB, ANZ, BNZ and Westpac, processing employee payments through internet banking is now even easier.

We understand removing PayAgent adds an additional step after the pay run to pay your employees, however it does provide greater flexibility as you'll be now be able to:

  • Future date payments
  • Process pay runs and payments after 4pm
  • Avoid two day clearing periods

We are continuously working to improve our payroll experience and have an exciting upgrade in development. If you would like to be part of our early adopters program and help us test upcoming changes, please call MYOB Essentials Payroll help: 0508 32 82 83

How do I pay my staff from 1 June?

Process your pay runs in MYOB Essentials as normal, then process employee payments using a bank file or using your internet banking.

Bank file:

If you bank with ASB, ANZ, BNZ or Westpac, the easiest way to pay your employees is by bank file (also known as a payment file). You may need to contact your bank to confirm that your account is setup to support bank files, or for help on how to upload them through your internet banking. For help setting up MYOB Essentials to pay via bank file, see Paying employees electronically.

When setting up to pay your employees electronically, you'll receive security emails about changed bank account details—you can disregard these emails. You'll also need to re-enter your employee's bank details as part of your setup.

 Once set up:

  1. Complete a pay run. Need a refresher?
  2. In the final step of the pay run, click the Download bank file button to download your bank file. Save it to your computer in an easy-to-find location.
  3. Upload the bank file through your internet banking.


Internet banking:

If you are unable to use bank files, you can pay your employees manually through internet banking. To confirm the take home amounts to pay, download a past pay run summary report. Once you have completed the pay run, go to the Payroll menu and choose Past Payruns and select the summary for the pay run.

How do I file to IRD from 1 June?

From 1 June, set up payday filing in MYOB Essentials before processing the next pay run to automate your payroll reporting.

  1. Go to the Payroll menu and choose Payday filing.
  2. Click the Inland revenue settings tab.
  3. Click Authorise MYOB.

Make sure you set up payday filing before processing your first June pay.

How do I pay Inland Revenue from 1 June?

You can pay IRD by Internet banking, credit or debit card, or direct debit. For help, visit the IRD website.

If your gross annual PAYE and ESCT is less than $500,000 (most small to medium businesses) you need to pay deductions monthly by the 20th of the following month.

To check the amount to pay IRD, preview the employer deduction form in MYOB Essentials:

  1. Go to the Payroll menu and choose IRD Monthly returns.
  2. Choose the month, then click Preview beside Employer deduction form.

You can also check your payments and balance for each period in myIR. Go to the Periods tab in your payroll account and select a period.

PayAgent will complete filing and deductions payment to IR for the month of May. Your first payment will be due in July, for the month of June.

How do I fix a mistake in a recorded pay?

From 1 June, if you need to change something in a recorded pay, you'll need to delete the pay then re-enter it. For help with this see Changing or deleting a pay.

Prefer to chat?

For PayAgent help please email us at

For MYOB Essentials Payroll help please call 0508 32 82 83.