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Bank feeds allow information from your bank to be sent straight to MYOB Essentials so you can save time on your data entry.
You can set up bank feeds for most Westpac bank accounts. Check the list to see if your account is supported (Australia | New Zealand). If you can't set up bank feeds, you can import bank and credit card statements instead.
There are two parts to setting up a bank feed:
1. Apply Start the application process in MYOB Essentials and follow the prompts. | 2. Link Once your bank feed is active, choose the account in MYOB Essentials the bank feed applies to. |
1. Apply for a bank feed
Start the application process in MYOB (Dashboard> Set up bank feeds > Add bank feed) and follow the prompts.
Depending on your location or whether you're setting up a bank feed for a bank account or credit card, here are the steps:
Australian bank accounts
If you're applying for a bank feed for an Australian bank account (not a credit card), these steps are for you.
If you use Westpac Corporate Online, or have a Westpac credit card account, or you're in New Zealand, see the tasks below.
Here's how:
In MYOB Essentials, click Set up bank feeds on your Dashboard. The Manage bank feeds page appears.
Click Add bank feed.
Select Bank account. Bank feeds for Westpac credit card accounts require an application form - see Credit card accounts below.
Choose Westpac from the list of banks and financial institutions.
- Select Online through my bank as the Application method.
Read the terms of use and select the I declare that option if you agree with them.
Click Apply for bank feed.
Copy the MYOB bank feed reference number that’s displayed on your screen. You’ll need this number when authorising the bank feed in your online banking system.
Sign in to Westpac Live.
Go to the Services & preferences menu and select Services.
Click Bank feeds in the Account Services section.
Select the bank account you are setting up the bank feed for in the From account menu.
Select MYOB as your third-party service provider.
Paste the MYOB bank feed reference number into the MYOB Bank Authorisation field.
Provide your email address in the Contact Email field.
Click Connect feed.
When the bank feed is ready, the bank feed will appear in the list on your Manage bank feeds page, and you'll receive a notification on your MYOB Essentials dashboard, asking you to link the new bank feed to an account.
New Zealand bank accounts
If you're in New Zealand, these steps are for you.
In MYOB Essentials, click Set up bank feeds on your Dashboard. The Manage bank feeds page appears.
Click Add bank feed.
Choose Bank account.
Select Westpac from the list of banks and financial institutions.
For the Application method, select Print and post to MYOB.
Enter the Name on card and the Last 4 digits of the card number.
Read the terms of use and select the I declare that option if you agree with them.
Click Apply for bank feed.
Click Print application form. Depending on your computer’s settings, the form will either appear in a new tab, where you can save or print it, or a popup will appear, asking whether you want to save or print the form.
- Complete and submit the application form (instructions are provided on the form).
When the bank feed is ready, the bank feed will appear in the list on your Manage bank feeds page, and you'll receive a notification on your MYOB Essentials dashboard, asking you to link the new bank feed to an account.
Credit card accounts
If you're applying for a bank feed for a credit card, these steps are for you.
In MYOB Essentials, click Set up bank feeds on your Dashboard. The Manage bank feeds page appears.
Click Add bank feed.
Choose Credit card account .
Select Westpac Credit Cards from the list of banks and financial institutions.
For the Application method, select Print and post to MYOB.
Enter the Name on card and the Last 4 digits of the card number.
Read the terms of use and select the I declare that option if you agree with them.
Click Apply for bank feed.
Click Print application form. Depending on your computer’s settings, the form will either appear in a new tab, where you can save or print it, or a popup will appear, asking whether you want to save or print the form.
- Complete and submit the application form (instructions are provided on the form).
When the bank feed is ready, the bank feed will appear in the list on your Manage bank feeds page, and you'll receive a notification on your MYOB Essentials dashboard, asking you to link the new bank feed to an account.
How long does it take to approve my application?
| Australian bank accounts | These applications (processed via Westpac Live) are usually processed by Westpac within 24 hours, but it can take a couple of days. |
| Credit cards or New Zealand bank accounts | The application forms take 1 - 2 weeks to be processed. |
If you haven't heard from us after this time, give our bank feed team a call on 1300 555 123 (Australia) or 0508 328 283 (New Zealand).
We'll send you an email when your bank feed has been approved, or you can track the status of your bank feed application.
Once it's ready, you need to link the bank feed to the corresponding account in MYOB Essentials – see the next task for details.
2. Link the bank feed to an MYOB Essentials account
To link an account to the bank feed
Once you've applied for the bank feed, you can choose which one of your MYOB Essentials accounts you want the transactions to appear in.
When your bank feed is ready, you'll receive a notification on your dashboard, asking you to link the new bank feed to an account. Click the link in the dashboard notification.
The Manage bank feeds page appears, with the new bank feed highlighted in pink.
"Name not provided by bank"
If you applied for your bank feed online via Westpac Live, the Account Name on the Manage bank feeds page will display "Name not provided by bank'. Don't worry—this doesn't affect your bank feed.
From the Select account dropdown list, choose the MYOB Essentials account you want to link the bank feed to. MYOB Essentials accounts that are already linked to a bank feed do not appear in the list.
The account you choose will be a bank or credit card account you’ve set up in MYOB Essentials.For example, if you’re setting up a bank feed for your main transaction account, you might choose to link it to the 1-1000 Cheque Account in MYOB Essentials. Similarly, if you’re setting up a bank feed for your Visa card, you might choose to link it to the 2-1040 Visa account in MYOB Essentials.
In the confirmation box, click Yes to confirm your choice of linked account.
The bank feed is linked to the selected account, and bank transactions will start appearing in the linked account. You can view the transactions from your bank feed on the Bank transactions page.
What happens next?
Once you're set up, your bank transactions will be brought in from your bank into MYOB Essentials. What's the bank feed delivery frequency?
You're now ready to start working with bank feed transactions.
Bank feeds will start from the approval date
The first bank feed you receive will have transactions dated from when your bank feed was approved. Any transactions that occurred while you were waiting for the bank feed to be set up won’t be included. If you want to import transactions dated before your feed approval date, you can import a bank statement.
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