There are two ways to set up two-factor authentication (2FA) on your MYOB account: email 2FA, and app-based 2FA.

It's important to use a method that works for you, but that depends on what devices you use, and how you access your account.

If you're an accountant or a bookkeeper, you might have some specific questions - if you don't find the answers here, you might find them in two-factor authentication for accountants and bookkeepers.

Authenticator app 2FA (recommended)

Authenticator apps are the easiest and most secure version of 2FA for most people.

An authenticator app is an app that you install on your phone, tablet, or computer, which generates a secure authentication code. You don't need internet access to use an authenticator app, but you do need to have access to your phone, tablet, or computer each time you sign in using 2FA.

You can also download single use backup codes, in case you temporarily lose access to your device.

Don't worry about finding an app, we have recommended apps for each type of phone in our instructions for setting up 2FA.

Email 2FA

If you don't have a smart phone, or you can't use a smart phone for 2FA, you can set up email 2FA.

Email 2FA uses the email address you sign into your MYOB account. When you sign in you'll be emailed a code, which you'll use to gain access to your account.

To use email 2FA, you'll always need internet access, and access to your email inbox each time you sign in. There are no backup codes for email 2FA, so if you lose access to your email account you will have to go through the process of recovering your account.

Long story short

	Email	App	App (Authy)
Most secure
Comes with back up codes
Can be used with shared logins	Use a shared email account		Use shared credentials
Works on a phone
Works on a tablet
Works on a computer			Use in a browser
Works without internet access