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https://help.myob.com/wiki/x/govtB
From 30 September 2022 MYOB Atlas, our website hosting and domain management product, will be closing. From this date your website will no longer appear on the internet and your access to the MYOB Atlas account management site will be cancelled.
We understand you will have some questions and concerns, so we've created the following FAQs to help you transition your webhosting and domain registration to another provider.
The market for simple website hosting has changed markedly since MYOB helped small businesses build an online presence 10 years ago.
However, the needs of our customers for a web presence and building their businesses online are more advanced and they now need specialised providers that can provide eCommerce, social media and other integrations.
As such, we've made the decision to retire MYOB Atlas and concentrate on our core offering.
From 30th September 2022, you will no longer be charged for MYOB Atlas products.
If you're on an annual subscription, we'll refund any unused months charges. If you have other MYOB products, you'll continue to be charged as normal.
If you don't act before 30th September, your website will no longer appear on the internet and access to any content on your website and the MYOB Atlas management site will be cancelled.
MYOB Atlas websites aren't developed to be migrated. Instead, you'll need to rebuild the website with a new webhosting provider of your choice.
There are several options on the market that offer simple templated websites who you can rebuild your website with. Please ensure you do your research to find a reputable provider.
You'll need to ensure your email is archived and/or backed up and you'll need to extract any website data you want to keep such as text, images, downloads and CSV files from your MYOB Atlas website before 30 September 2022.
Your domain names are not locked with us.
To move your domain registration to another provider, see these instructions.
There are many reputable providers on the market today. But we've done some of the work for you and have partnered with GoDaddy, the world’s number one web hosting company.
GoDaddy are offering MYOB customers 30% off all new products*. Simply use code myob30gd at checkout for AU www.godaddy.com.au and NZ www.godaddy.com/en-nz
GoDaddy are ready to help MYOB customers with their transition of services, and you can reach them between 8.30am – 8pm Tuesday to Friday (AEST) on:
AU (02) 8042 8921
NZ +61 2 8042 8921
No, the choice is yours.
You can transfer to any other webhosting and domain name provider. We want to make your life easier by giving you an option with a reputable provider in case you don't want to spend time researching the various options yourself.
You don't have to move to GoDaddy, but if you want to keep your website and email active, you must set them up with another provider prior to 30 September 2022.
GoDaddy offers a range of products and services including Domains, Microsoft O365 Email, Hosting, Websites + Marketing, Managed Word Press, Security packages and Search Marketing to help your business grow. They also have a Website Design Services team on hand that can rebuild your website for you for a fresh, professional website.
GoDaddy has created a dedicated eBook for MYOB Atlas customers which has great links to educational video blogs to answer and inspire on domain names, email and how to build a website. Check out the GoDaddy eBook.
For customers looking to upgrade their website or add additional services, GoDaddy are offering MYOB customers 30% off all new products with GoDaddy*. Simply use code myob30gd at checkout for AU www.godaddy.com.au and NZ www.godaddy.com/en-nz.
The GoDaddy care team are ready to help with your domain and hosting transition from MYOB Atlas.
Neither MYOB nor GoDaddy receive any financial compensation for customer referrals.
*GoDaddy Terms & Conditions of the offer are: The 30% discount is off new products only and will expire 1st October 2022. It can be used multiple times by the customer against different products (not just hosting, email and domains) should customers wish to add on additional products in this period.