Simultaneously press the Windows and E keys on your keyboard (the Windows key is between the Ctrl and Alt keys). The Windows Explorer window appears.
Open the folder where BankLink Practice or BankLink Books is installed. This is typically the BK5 folder. If you are unsure of this location, right-click the desktop shortcut for BankLink Practice or BankLink Books and select Open file location.
Browse to the file starting with your user code and ending in .PRS For example, if your user code is JOHN_SMI the file will be called JOHN_SMI.PRS
Right-click the file name and choose Delete then click Yes to confirm. The PRS file is deleted.
Log back into BankLink Practice or BankLink Books.