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  • Error: "12029 Internet cannot connect" when downloading data in BankLink Practice




BankLink Practice

This error occurs if internet settings haven't been set up correctly in BankLink Practice.


To amend the BankLink Practice internet settings
  1. Open BankLink Practice and follow the menu path: System > Start New Period > Download New Data.
  2. Click Yes to the Confirm Backup window. The Download New Data window opens.
  3. Click Settings.
  4. Set the following options:
    • Use Advanced Internet Settings - Enabled
    • Use Microsoft Windows Internet Settings - Enabled
    • Use a Proxy Server - Disabled (unless you're actually using a Proxy Server. Check with your IT personnel for clarification).
  5. Click OK.
  6. Attempt to download data again.

If the error persists:

  1. Click Settings again.

  2. Deselect the option Use Microsoft Windows Internet Settings.

  3. Click OK.

  4. Attempt to download again.