Which two-factor authentication method should I use?

There are two ways to set up two-factor authentication (2FA) and it's important to use a method that works for you. This will depend on what devices you use, and how you access your account. See below for a comparison between App and Email 2FA.

If you're an accountant or a bookkeeper, you might have some specific questions - if you don't find the answers here, you might find them in two-factor authentication for accountants and bookkeepers.

Use an app (recommended)

Authenticator apps are the easiest and most secure 2FA method for most people.

An authenticator app is an app that you install on your phone, tablet, or computer, which generates a secure authentication code. You don't need internet access to use an authenticator app, but you do need to have access to your phone, tablet, or computer each time you sign in.

Learn about downloading and setting up an authenticator app.

You can also download single use backup codes, in case you temporarily lose access to your device.

Use email

If you don't have a smart phone, or you can't use a smart phone for 2FA, you can set up email 2FA.

Email 2FA uses the email address you sign into your MYOB account. When you sign in you'll be emailed a code, which you'll use to gain access to your account.

To use email 2FA, you'll always need internet access, and access to your email inbox each time you sign in. There are no backup codes for email 2FA, so if you lose access to your email account you will have to go through the process of recovering your account.

Learn how to set up email 2FA.

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