Two-factor authentication

https://help.myob.com/wiki/x/i3DnAQ

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These days a password isn't enough to protect your online data. That's why we use two-factor authentication (2FA) as a second layer of protection. It involves using something only you have access to: either your email inbox or a mobile device.

This makes it harder for unauthorised people to get into your MYOB software.

How does it work?

You'll still use your email address and password to sign into MYOB Essentials and AccountRight.

Then you'll need to enter an authentication code to verify that it's you.

There's two ways to get this code:

via an authenticator app on a mobile device (phone, tablet, etc.)—the code displays in the app
via email—the code is in an email sent to the address linked to your MYOB account

Enter the code, click Verify, and you're done. Save time by selecting Trust this device for 30 days. Learn more about this option.

Should I use app or email 2FA?

By default you'll be set up for email 2FA, but it's easy to switch to an authenticator app. Here's a quick comparison to help you choose a method that works for you.

Need more details? See Which two-factor authentication method should I use?

	Authenticator app	Email 2FA
Easiest and most secure (recommended)
Can use backup codes if you get stuck
Works on a mobile device (Windows, Android, Apple)
Requires internet access
Requires access to your email inbox

FAQs

What if I have trouble signing in with 2FA?

Learn how to Getting help with two-factor authentication.

How does 2FA work when multiple users need to access the same data?

2FA is unique to each user account. Multiple accounts can still access the same data (for example, a company file), but each user should have their own login and 2FA method.

We don't recommend sharing a single login between multiple people. Learn how to add a new user to AccountRight or MYOB Essentials.

Can I use 2FA if I share a user account?

We don't recommend sharing a single login between multiple people. You can set up an account for each user and all access the same data (for example, a company file). This is more secure and gives you more control over your 2FA options.

Learn how to add a new user to AccountRight or MYOB Essentials.

If you do share a user account, you'll all need access to the same 2FA email account or device.

Trust this device for 30 days

Using your backup codes

Which two-factor authentication method should I use?

Page tree

How does it work?

Should I use app or email 2FA?

FAQs

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