How satisfied are you with our online help?*
Just these help pages, not phone support or the product itself
Why did you give this rating?
Anything else you want to tell us about the help?
New versions of AccountRight are designed to give you more time saving features, help you stay on top of your obligations, keep your data safe and fix things that didn't go to plan (okay, fix the bugs). If you're working online, you also need the latest version to get the best online experience and performance.
From AccountRight 2021.1 onwards, AccountRight will check for available updates, download them and update you to the latest version automatically. All you need to do is restart AccountRight when prompted. For more information, see Getting the latest version .
What's the latest version?
If you're already using the latest version (2023.10 released in November 2023) there's nothing else you need to do. You can check your current version by opening your AccountRight company file, going to the Help menu and choosing About MYOB AccountRight.
Seeing this message? You must update to keep working
As updates are released, older versions are decommissioned and no longer work online. If you're using an older version and your file's online, you must update to the latest AccountRight version to keep working.
If you're seeing the message above, click the Get the latest version button to download the update, or see Download and install the update, below.
|If you're using||You must update by*|
|29 November 2023|
* All dates are indicative only and subject to change.
Shut down AccountRight when you're not using it. If you leave AccountRight open all the time, you may miss out on automatic updates.
Download and install the update
If you have a current AccountRight subscription and you're using the latest AccountRight PC Edition or Server Edition, your updates will download and install automatically.
If you're using an older version that doesn't update automatically, you can download the latest version. Just right-click the Download button and choose Save link as or Save target as to save the file to your Desktop.
|Install||If you||Download and save the file|
|AccountRight PC Edition|
Most AccountRight users just need this version.
|AccountRight Server Edition|
Work offline and store company files on a file server to share on a local network.
|All available updates are also accessible through the MYOB Software Downloads page.|
- Double-click the downloaded file. In the installation window that appears, follow the on-screen instructions.
- After the installation is complete, open the latest version of AccountRight using the new shortcut that's been added to your Desktop.
Open each company file you use. If prompted to upgrade, click Yes.
To upgrade an online company file, you must be the online administrator of the file.
- Finally, delete the installation file. Now you're up to date.
How to upgrade your file to work with the latest version
- After downloading and installing AccountRight, open AccountRight by double-clicking the AccountRight desktop shortcut.
- Follow the usual steps you do to open your file.
- When prompted, click Yes, upgrade to.... If you still have the previous AccountRight version installed, you'll also have the option to open the file in that version instead.
Having trouble updating? See the Frequently Asked Questions, below.
Updating AccountRight on multiple computers
If you work on a company file on more than one computer (e.g. at home and at the office) and those computers are using the latest AccountRight version, updates will download and install automatically on each computer.
Have a question about updating? Ask the experts on the MYOB community forum .
Keeping AccountRight up to date
From AccountRight 2021.1 onwards, AccountRight will check for available updates, download them and update you to the latest version automatically. For more information, see Getting the latest version.
Updating from within your software is the easiest way to keep it up to date. When you open your company file, AccountRight will check for any updates you're entitled to. If one is available, it'll download and install automatically.
You'll then be prompted to restart AccountRight to complete the update. You can also look at the release notes to see what's been updated.
AccountRight updates FAQs
After installing, why is the AccountRight icon opening my previous AccountRight version?
If you still have a previous AccountRight version on your computer, make sure you're using the correct shortcut icon to open the latest version. The desktop icon is labelled according to the version it will open.
To avoid any confusion, uninstall any previous versions you no longer require.
If you have pinned a previous version to your task bar, unpin it and pin the new version.
Why am I being asked to Modify or Uninstall?
If you're asked to Modify or Uninstall this means you have already installed the latest version of the software. Click Close on this message and access the software from your desktop or start menu.
I just updated - why am I being asked to update again?
There's a couple of reasons this can happen.
- First, make sure you're opening the latest version of AccountRight that you've just installed. Look for the new AccountRight icon on your desktop and in the Windows Start menu. To avoid any confusion, uninstall any previous versions you no longer require.
- Secondly, if you have more than one AccountRight company file under the same serial number, you'll need to update each company file to the latest AccountRight version. If you only update one company file, the Update now button will remain showing in each of your company files.
How do I know if I'm using the Server Edition of AccountRight?
To check if you're using the Server Edition, look for SE in your desktop shortcut description.
If there's no SE, you're using the PC edition.