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If you've overpaid or underpaid an employee, you need to delete the recorded pay and re-enter it with the correct details. Deleting a pay removes the payment and the payslip, and removes it from all payroll reports.
You can delete pays for one employee at a time. Simply repeat this process if you need to delete additional pays.
Using MYOB PayAgent (New Zealand only)? To change or delete a pay, you'll need to contact our New Zealand support team on 0800 606 962 as soon as possible. We will help fix the issue and ensure that your pay runs are processed correctly. Learn more about MYOB PayAgent.
To delete an employee's pay
Already paid the employee? Deleting the payroll transaction can affect your future bank reconciliations. You'll need to unmatch or unreconcile it first. See "Deleting reconciled or matched payroll transactions" below.
- Go to the Payroll menu and click Employees.
- Click the employee's name.
- Click the Pay history tab.
- Click the X in the Del column for the pay you want to delete.
- Click Yes to the confirmation message.
- Click Save at the bottom of the page.
Save button missing or not working? Try a different web browser, like Chrome or Firefox.
To delete a pay for all employees
If you need to delete an entire pay run (all employee pays for a pay period), you'll need to delete the pay of each employee in the pay run. See the steps above.
Once you've deleted the pay transaction for every employee in the pay run, the entire pay run is deleted.
To delete reconciled or matched payroll transactions
If the payroll transaction you’re deleting has already been reconciled or matched to a bank transaction, a message is displayed informing you that the transaction has been reconciled.
- If the payroll transaction you’re deleting has been manually reconciled or matched to a bank transaction, deleting it can affect your future bank reconciliations. See Reconcile transactions.
- If the payroll transaction you’re deleting is one of several transactions that have been matched to a single bank transaction (for example, if you used a single bank transaction to take out money to pay several employees), you’ll need to unmatch this transaction before you can delete it. See Matching bank transactions.
- If the payroll transaction you’re deleting has been automatically reconciled, deleting it will remove the match and may affect your bank reconciliation. After deleting the payroll transaction it will reappear on your Bank transactions window where you can allocate or match it.
Once you've deleted the incorrect pay, re-record it with the correct amounts.
Why is a pay still showing after deleting it?
Make sure you click Save after deleting the pay.
Why do I receive a message about superannuation when trying to delete a pay?
When attempting to delete a pay you may receive the message "Wages from this pay have been used in the pay transaction dated XX/XXXX/XXXX to calculate superannuation."
This message occurs because an employee's superannuation is calculated on a monthly basis, and the pay you're trying to delete has been used to calculate superannuation for subsequent pays in that month.
Before you can delete the pay, you'll need to delete the employee's subsequent pays for that month. Start by deleting the last pay for that month. Then work backwards until you've removed the pay you originally needed to delete.
For example, an employee has been paid 4 times in a month and you're getting the message when trying to delete the 2nd pay. You'll first need to delete the 4th pay from that month, then delete the 3rd pay.
You'll then be able to delete the 2nd pay for that month.
Remember to reprocess any deleted pays that you need to.